Desi777's Privacy Policy — Your Data, Our Responsibility

Welcome to desi777. This Privacy Policy applies to every member who uses our platform. When you visit the desi777.app website or mobile app, open an account, place a bet, or interact with us in any way, certain personal information is shared with us. This policy provides a full explanation of what information we collect, where we store it, and how we use it.

This Privacy Policy is part of our Terms & Conditions and Responsible Gaming together with our policies, forms the complete legal framework. By continuing to use our platform, you are considered to have agreed to this policy. We therefore encourage you to read it carefully in full.

Desi777 only collects information that is strictly necessary for operating the platform, ensuring security, and meeting legal obligations. We do not collect any data beyond what is required.

Information Collected Directly From You

• Identity Information: Full name, date of birth, national ID number or passport number.
• Contact Information: Mobile number, email address, and current residential address.
• Financial Information: bKash/Nagad/Rocket account number (for transaction purposes only).
• Verification Details: Copies of documents submitted for identity verification.

Automatically Collected Information

We use your information only for the purposes listed below. It will not be used for anything beyond what is stated here.

1. Account Management & Identity Verification: Verifying your registration, keeping your login secure, and completing the KYC process.
2. Payment Processing: Managing deposits, withdrawals, and bonus distributions accurately.
3. Fraud & Manipulation Prevention: Detection of multiple accounts, bot usage, or unusual activity.
4. Customer Support: To address your complaints and queries promptly and accurately.
5. Legal Compliance: Complying with regulatory guidelines and court orders.
6. Service Improvement: Analyzing your usage patterns to improve your experience on the platform.
7. Relevant Communications: Sending important updates, promotional offers, and security alerts.

Desi777 does not sell, rent, or commercially share your personal information with any third party. However, limited data sharing may be necessary in certain circumstances:

Data Sharing Scope

• Payment Processor: Only the minimum information necessary to process transactions via bKash, Nagad, or Rocket is shared. These payment partners operate under their own privacy policies.
• Identity Verification Service: Necessary information may be shared with authorized verification services to complete the KYC process.
• Legal Authorities: If required to disclose information under a court order, government directive, or investigation, we will do so — and where possible, notify you in advance.
• Technology Infrastructure Provider: We may work with certain technology partners for server hosting or security services, all of whom operate under strict confidentiality agreements.

Cookies and similar tracking technologies are used on the desi777 website and app. These help improve your browsing experience and maintain the security of the platform.

Types & Uses of Cookies

You can disable optional cookies through your browser settings. However, disabling essential cookies may affect the proper functioning of certain features on the platform.

Desi777 uses industry-standard security technology to protect your data. Our servers and databases operate in a secured environment and undergo regular security audits.

Security Measures

• SSL/TLS Encryption: All data transmitted between your browser and our servers is fully encrypted.
• Encrypted Database: Sensitive data such as passwords and payment details are stored in hashed and encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account for extra protection.
• Access Control: Only authorized personnel have access to specific data.
• Regular Audits: Our security team conducts regular system reviews to identify potential vulnerabilities.

Data Retention Period

All data is retained for as long as your account remains active. After account closure, information may be kept for up to 5 years as required by law. Once this period has passed, your data is securely deleted.

As a desi777 user, you have several important rights over your own data. A summary of these rights is outlined below:

To exercise these rights, support@desi777.app. We typically respond within 7–14 business days.

Desi777 takes the protection of minors extremely seriously. Our platform is intended solely for users aged 18 and above. We do not knowingly collect information from, or allow account access to, anyone under the age of 18.

Age is verified at registration, and confirmed through a national ID or passport during the KYC process. If we are notified of an account belonging to a minor, we will immediately close that account and delete the associated data.

Desi777 may update this Privacy Policy from time to time. Changes may be necessary due to legal developments, new technologies, or an expansion of our services.

You Will Be Notified of Changes

• You will be notified of any significant changes via your registered email address or mobile number.
• The date of each update will be clearly stated at the top of the page.
• Continuing to use the platform after any changes are made will be considered acceptance of the updated policy.
• For significant changes, we will endeavor to provide at least 14 days' notice before they take effect.

Copies of previous versions of the policy are retained and can be provided upon request.

For any questions, requests, or complaints regarding this privacy policy, please contact our data protection team directly. We take all matters seriously and will respond as promptly as possible.

When submitting a complaint by email, please include your account username, a brief description of the issue, and your preferred resolution. This helps us assist you as quickly as possible.